https://ashleychile.freshdesk.com/support/home 2026-03-29T08:01:48+00:00 always 1.0 https://ashleychile.freshdesk.com/support/solutions 2026-03-29T08:01:48+00:00 always 0.8 https://ashleychile.freshdesk.com/support/solutions/151000062287 2026-03-29T08:01:48+00:00 always 0.8 https://ashleychile.freshdesk.com/support/solutions/151000112734 2026-03-29T08:01:48+00:00 always 0.8 https://ashleychile.freshdesk.com/support/solutions/151000112971 2026-03-29T08:01:48+00:00 always 0.8 https://ashleychile.freshdesk.com/support/solutions/151000113331 2026-03-29T08:01:48+00:00 always 0.8 https://ashleychile.freshdesk.com/support/solutions/folders/151000155111 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000155114 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000276476 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000282294 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000282347 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000282882 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000283733 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000283764 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000283775 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000283781 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000283787 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000285186 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000285197 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/folders/151000337319 2026-03-29T08:01:48+00:00 always 0.64 https://ashleychile.freshdesk.com/support/solutions/articles/151000038900--cómo-puedo-ingresar-un-requerimiento-consulta-o-felicitación- 2025-06-26T00:13:01+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040221--cuál-es-el-plazo-de-entrega-de-los-productos- 2024-04-09T18:57:24+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040227--quiero-ver-modelos-de-sofás- 2024-05-03T21:49:52+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040382-mi-silla-cojea-cómo-ajusto-el-nivel- 2024-08-07T22:31:49+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040384--cómo-debo-manipular-el-riel-para-sacar-mi-cajón- 2023-01-31T06:49:59+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040392--cómo-puedo-sacar-un-detalle-de-hilado-de-mi-sofá-o-unidad-tapizada- 2023-01-31T07:36:25+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040393--cómo-puedo-cerrar-con-menor-esfuerzo-mi-sillón-reclinable-manual- 2023-01-31T07:38:17+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040394--qué-son-las-características-naturales-o-propias-de-los-productos- 2023-01-31T07:40:38+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040487--puedo-recuperar-mi-boleta-factura-o-guía-de-despacho- 2025-06-26T00:03:48+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040492-derecho-a-retracto 2026-03-25T00:25:08+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040493-plazo-para-la-devolución-del-dinero-por-anulacion-de-compra 2026-01-30T18:19:27+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040495--cuáles-son-los-datos-de-la-identificación-de-la-transferencia-recibido-por-devolución-del-pago- 2025-06-26T00:30:15+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040496-importante-sobre-retiros-de-productos 2025-06-26T00:34:54+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040497--cómo-suspender-anular-o-modificar-un-despacho- 2026-03-25T00:26:56+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040498--me-devuelven-el-dinero-del-despacho-si-suspendo-o-anulo-una-compra- 2025-06-26T00:49:32+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040499--cuáles-son-los-plazos-para-anular-una-compra- 2025-06-26T00:51:26+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040500--puedo-retirar-mi-producto-en-la-tienda- 2024-11-05T00:18:04+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040501-retiro-en-centro-de-distribución-ashley-scs-chile 2024-11-05T00:28:44+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040502--qué-documentos-necesito-para-retirar-mi-orden-en-bodega-o-tienda- 2023-03-15T20:04:12+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040503--cómo-puedo-coordinar-o-cambiar-mi-retiro-en-tienda-bodega- 2023-02-03T17:19:43+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040504--cómo-funciona-el-despacho-para-regiones-metropolitana-quinta-y-sexta- 2025-06-26T01:03:23+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040505--cómo-funciona-el-despacho-en-las-regiones-no-centrales-de-chile- 2026-03-25T00:37:33+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040506-protocolos-de-entrega-y-despachos-de-ashley 2025-06-26T00:57:11+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040507--qué-debo-tener-en-cuenta-al-recibir-mi-producto- 2026-03-25T00:38:07+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040509--qué-debo-hacer-si-tengo-algún-problema-con-el-despacho- 2026-03-25T00:39:34+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040510-vivo-en-departamento-ustedes-hasta-que-piso-hacen-entregas- 2026-03-25T00:43:59+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040511--por-qué-es-mejor-contratar-el-servicio-de-armado-durante-mi-compra- 2023-02-24T19:41:20+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040512--puedo-comprar-mis-productos-sin-solicitar-armado- 2023-02-03T17:20:04+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040514-garantía-legal 2025-12-26T04:53:43+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040521--qué-es-la-garantía-legal- 2024-07-05T21:39:25+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040523--cómo-acceder-a-la-garantía-legal- 2024-06-18T21:28:12+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000040524--qué-debo-considerar-para-usar-la-garantía-legal- 2024-09-09T19:33:36+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041339-garantía-para-colchones-y-camas 2025-08-13T02:38:36+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041347--cómo-puedo-encontrar-en-que-tienda-tienen-el-producto-que-busco- 2023-03-16T00:54:30+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041349--tienen-muestras-de-las-telas- 2024-05-03T21:50:28+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041350--cómo-puedo-conseguir-el-manual-de-mi-mueble- 2024-07-29T22:07:52+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041351--cómo-puedo-encontrar-el-número-serial-de-mi-producto- 2023-03-15T20:48:22+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041521--cómo-sé-si-el-producto-entrará-sin-problema-por-los-accesos-en-mi-domicilio- 2024-10-11T21:08:13+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041522--qué-tipo-de-madera-poseen-los-productos- 2023-03-15T20:31:39+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041523--qué-tipo-de-gas-y-enchufe-usan-las-mesas-de-fuego-para-terrazas- 2024-05-03T21:53:29+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041524--de-que-material-están-hechas-las-terrazas- 2024-05-03T21:54:04+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041526--cuánto-cuesta-el-despacho-a-regiones- 2024-07-05T21:26:23+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041527--cuándo-llegará-mi-compra- 2025-06-26T00:53:57+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041529--cómo-puedo-contactar-a-servicio-al-cliente- 2025-10-09T00:57:11+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041531--cómo-puedo-consultar-sobre-despachos- 2025-10-09T00:56:52+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041532--cuál-es-el-horario-de-las-tiendas- 2025-08-05T22:30:32+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041536--tienen-tienda-en-regiones- 2023-10-20T22:55:14+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041538--cuándo-llegará-mi-pedido-etiquetado-como-en-transito- 2024-12-11T00:28:03+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000041539--cuándo-llegará-mi-pedido-etiquetado-como-importación- 2024-04-09T19:48:28+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000047233-garantía-voluntaria-ashley-24-horas 2025-03-27T18:42:48+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000047351--puedo-retirar-mi-producto-en-bodega-que-debo-hacer- 2024-11-05T02:14:19+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000053073-cobertura-de-despachos 2025-06-17T23:18:18+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000054337--tiene-garantía-el-producto-exhibido-que-quiero-comprar-en-tienda- 2024-10-29T20:02:54+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000054338--tienen-garantías-los-productos-vendidos-de-exhibición-o-outlet- 2026-03-26T23:09:13+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000063666-términos-y-condiciones 2026-01-30T18:34:16+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000084862-cuidado-y-limpieza-de-productos 2025-12-26T05:22:08+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000192340--tiene-mi-mueble-garantía-legal-si-lo-traslado-dentro-de-mi-casa-o-fuera-de-ella- 2025-02-08T00:13:56+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000201212-garantía-de-retracto-10-días-satisfacción 2026-03-26T21:50:12+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000201215-daño-inmueble-a-razón-o-con-motivo-de-un-despacho 2024-10-29T20:19:23+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000220778-línea-nuvella-exclusiva-de-ashley-scs 2025-10-10T01:58:50+05:30 always 0.512 https://ashleychile.freshdesk.com/support/solutions/articles/151000226300-uso-y-finalidad-de-los-productos 2026-01-30T18:42:25+05:30 always 0.512